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Better way to communicate your tour’s duration

November 28, 2016 | By | No Comments

When you’re displaying the duration of a tour, it might be cumbersome to tell your customers the tour’s duration down till the last hour and minute. Whilst it might be technically true that a tour lasts 9 days and 3 hours- say the tour starts at 9am on the first day and ends at 12 noon on the tenth day – it’s more convenient for both you and the customer to say that the tour lasts “9 nights, 10 days” instead. Here’s how this will look on your website:duration_ad_1

The booking form will communicate the exact start and end-time (i.e. 9 am and 12 noon next day), but it will also advertise the tour as “9 nights, 10 days”. There is always the option of omitting the start/end times and keeping the start/end dates alone, if you need something like that.duration_ad_2

You’ll find the new option in the backoffice, on the Basic Details page of the tour admin. There are four formats you can use for the tour’s duration:

  • Days and Nights
  • Days and Hours
  • Hours and Minutes
  • A custom labeldurationlessshadow

On your storefront and booking form, the tour’s duration will always display as what you set on the Basic Details tab. We will use this duration to calculate the end-time when you open a time-slot. In most cases this will be correct, but on the few occasions you need to adjust it manually the advertised duration will remain unchanged.duration_v4

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