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Manager – Inside Sales & Customer Support

  • 1-3 years experience interacting with customers in a meaningful way. Either as part of consultative sales, or **non-script based** technical troubleshooting or customer support.
  • A knack to simplify and explain technology to humans
  • Great communication skills, both, written and spoken, in Hindi & English.
  • A basic understanding of HTML & CSS would be an advantage

What a typical working day would look like:

  • Giving Skype demos to customers who sign-up for our product. You will need to understand the customer’s business and recommend the most effective way of using our product.
  • Following-up with interested customers to ensure they understand, and use, all features of the product. Helping them integrate our online booking engine with their current website.
  • Responding to customer support requests.
  • Giving feedback to the technology/product team to help eliminate common friction points that customers face with the product.
  • Record demo videos and write support articles for our support website

Apply now

To apply, send an email to with:

  • the role/designation as the the subject line of the email
  • don’t forget to attached your up-to-date CV / resume
  • links to your LinkedIn profile; Github profile; Stackoverflow account; Behance portfolio; your personal blog; or whatever else you think will help us understand you better.
  • and yes, a short paragraph about why you’re excited about the role, Vacation Labs, & Goa, would be great!