How to view/edit bookings
The Bookings section is your central hub for managing all reservations, whether they were made online by a customer or offline by your team. This guide ...
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- Getting Started
- Website Builder
- Additional Tools
- Distribution
- FAQs
- Booking Engine
- Booking Forms
- Dates and Rates
- Emails & Notifications
- Booking Management
- How to view/edit bookings
- Can bookings be deleted?
- Understanding Booking Comments vs. Internal Notes
- How to Download or Generate Booking and Payment Reports
- Using the Vacation Labs dashboard
- How to Filter, Search, and Export Your Bookings
- Different Booking Status
- Cancelling or rejecting bookings
- Recording an offline booking
- Adding customers to the database without creating a booking
- Coupons & Discounts
- Payments
- Account Management
Booking Management
10 articles
Can bookings be deleted?
No. Any booking whether its an Unconfirmed booking or a Cart abandoned, Confirmed, Cancelled or rejected they cannot be deleted. A booking contains mult...
Understanding Booking Comments vs. Internal Notes
This article explains the difference between two types of notes you can add to a booking: Booking Comments (for customers) and Internal Notes (for your ...
How to Download or Generate Booking and Payment Reports
Vacation Labs offers multiple types of reports (e.g., Booking, Payment, Accounting, etc.) that can be generated and downloaded from the Reports section....
Using the Vacation Labs dashboard
Overview The Dashboard is your home screen in the Vacation Labs booking system. It provides: A calendar view with trips displayed on their departure dat...
How to Filter, Search, and Export Your Bookings
This article explains how to use the powerful filtering and search tools in the Bookings tab to quickly find the information you need and export it for ...
Different Booking Status
Once a Booking is recorded in the back-office it can be in either a Confirmed, Unconfirmed, Cancelled, Pending Inquiry, Rejected, Cart Abandoned. This s...
Cancelling or rejecting bookings
Vacation Labs allows you to have full control on the bookings and cancel/reject the bookings with one single click if you want. Please follow the below ...
Recording an offline booking
This guide explains how to manually create a booking in your system for customers who book in-person, over the phone, or through any other offline chann...
Adding customers to the database without creating a booking
A customer database in Vacation Labs back-office is a central location wherein you can find any customer's details who has made a booking. Having a cust...