How to refund a payment amount?
Overview When a booking is recorded and a partial or full amount is paid against it, either online or as an offline payment, and you need to refund the ...
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- How to refund a payment amount?
- How to delete a payment record?
- How to delete payment processor?
- How to send Payment Links or request online payment from customers?
- Can a payment associated with one booking be switched to another booking ?
- Record a payment collected offline
- Setting Up Flexi Payment Link
- Integrate your Payment Processor (Detailed)
- Payment flows: Minimum deposit, balance payment, payment reminders, and more
- Fixing Payment Status Mismatches
- Account Management
Payments
10 articles
How to delete a payment record?
Payments are always recorded against a booking and they can be either: Online payments - collected by sending a payment link to the customers and they c...
How to delete payment processor?
This guide explains the steps to permanently remove a payment processor integration (such as Stripe or PayPal) from your Vacation Labs account. Once del...
How to send Payment Links or request online payment from customers?
For bookings created directly in the backoffice or bookings with a pending balance, you can send a payment link to customers from the Bookings section s...
Can a payment associated with one booking be switched to another booking ?
No. A payment once taken and recorded against a booking cannot be changed, switched or associated with another booking.
Record a payment collected offline
This article explains how to manually record a payment you have received outside of the online payment system, such as cash, direct bank transfer (NEFT/...
Setting Up Flexi Payment Link
When tour prices are high, most travellers find it difficult to make payments of large amounts at once. In orde to make it easier for your, you allow th...
Integrate your Payment Processor (Detailed)
Overview Payment processors allow you to collect online payments from your customers. Vacation Labs has integrated with several processors that are read...
Payment flows: Minimum deposit, balance payment, payment reminders, and more
Overview This feature allows you to configure a minimum deposit for a tour along with a payment deadline. If the minimum deposit is not paid before the ...
Fixing Payment Status Mismatches
How to fix payments that show as failed or abandoned in your backoffice but were actually captured by the payment gateway.