Accurate Payment Timestamps in Reports

Release Notes December 19, 2025

The Payments Report and payment details screen now show the exact date and time a payment became successful — and this timestamp no longer changes when you issue a refund or reversal.

Previously, if you refunded a payment made in August, the report would show that payment under November (the refund date) instead of August — leading to double-counting and inaccurate monthly totals. This has been fixed: the original success timestamp is now preserved regardless of any subsequent refunds or reversals.

Payment details: The backoffice payment details screen now shows “Successful at” with the original success date, instead of “Last event at” which could change on every state transition.
Payments Report CSV: A new “Successful at” column in exported reports lets you accurately filter and reconcile payments by the date they were actually received.

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