Send Ad-Hoc Emails to Departure Participants

Release Notes September 1, 2025

You can now send ad-hoc emails to all participants of a specific departure — directly from the departure details page. This is perfect for sending last-minute updates, logistics information, or custom communications to everyone on an upcoming trip.

Rich text editor: Compose your email with formatting, links, and images.
Template variables: Use merge tags like passenger name, trip name, and departure dates — they auto-fill for each recipient.
Flexible recipients: Choose to send to primary booking contacts only, or all participants.

To send an email, go to Backoffice > Departures, open a departure, and click Send Message in the sidebar.

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