Release Notes
New features, improvements, and fixes shipped to your Vacation Labs account.
Passenger Pricing and Tax Recalculation Fix Fix
Fixed an issue where tax amounts were not being recalculated when passengers were added to or removed from a booking in the backoffice, and where the passenger form link would stop working after editing a booking.
Boost Tour Inquiries with Downloadable PDF e-Brochures
Downloadable PDF e-Brochures for your tours With a recent update to our travel website builder, you now have the option of providing PDF e-Brochures for your tours which customers can download. There are multiple ways in which this can benefit your tours business: Set-up PDF e-Brochures for your tours → Urgency triggers are available only […]
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Increase booking conversion with “Urgency Triggers”
Urgency Triggers With a recent update to our booking engine, you now have the option of displaying short messages, like Selling fast, or Last seat left, instead of the actual seats left at various places in the booking flow. This is especially useful to create a sense of urgency and drive conversions, especially during the […]
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WhatsApp Chat Icon; and WhatsApp Transaction & Marketing Messages
WhatsApp Chat Icon With a recent update to our website builder, you now add a floating WhatsApp chat icon to all pages on your website natively. Clicking the chat icon will initiate a conversation with your business using the WhatsApp app (on mobile) or WhatsApp Web (on desktop). Before this update, one was forced to […]
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Collapsible content sections + other bug-fixes
Collapsible content sections on your website With a recent update to our website builder, you can now add collapsible sections to any rich-text field on your website. These expandable sections, also called accordions, are great for streamlining content, such as FAQs, packing lists, pre-tour checklists, safety guidelines, etc. Just keep in mind to not use […]
Read more →Save Bookings with Incomplete Custom Forms Improvement
Admins can now **save bookings in the backoffice even when custom booking or passenger forms are not fully completed.** Previously, incomplete forms would block saving entirely — which was a problem when admins needed to make quick edits without chasing down every optional field.
Completion status is based on required fields only — optional fields don’t affect the indicator.
Send Booking Emails to All Participants New
For group bookings — families, friend groups, corporate outings — you can now ensure that every participant receives booking confirmation, update, and cancellation emails directly, not just the primary contact who filled out the form.
Enable this with a single toggle in Website > Booking Engine > “Send booking emails to all participants”. This is an account-wide setting that applies to all trips. Participants must have an email address on file to receive emails.
Improvements to multi-day tour pages
Day-wise itineraries for multi-day tours You can now create tour itineraries with each day shown as a separate collapsible unit. It’s clearer, more organized, and easier for customers to explore. What’s more, each day can be tagged with a location on the map, which is very useful for creating route-maps automatically. Automatic route-maps for multi-day […]
Read more →Dates & Rates Table: Better Column Widths Fix
Fixed an issue where the “Dates & Rates” table on tour pages had uneven column widths, making departure dates, pricing, and availability harder to read — especially on tours with multiple variants. The table now displays with properly proportioned columns on both desktop and mobile.