Release Notes
New features, improvements, and fixes shipped to your Vacation Labs account.
Every page can now generate leads
Add inquiry forms to any website page With this update, you can now place a full-featured inquiry form on any page of your website — not just tour pages. Whether it’s your About Us page, a Destinations overview, or a custom landing page, customers can now reach out the moment they have a question. The […]
Read more →
Assign & Track Tour Inquiries Across Your Sales Team
Assign inquiries to specific team members You can now assign tour inquiries to specific team members directly inside Vacation Labs. This makes it easy to track ownership, avoid missed follow-ups, and share inquiry workload across your sales team. Assignment (and unassignment) is done in a single click. Once assigned, inquiries clearly show the owner using […]
Read more →Inquiry Form Fix on CDN-Enabled Sites Fix
Fixed an issue where the spam-protection checkbox on inquiry forms failed to load on websites with CDN enabled, preventing visitors from submitting the form.
Capture phone, WhatsApp, and email inquiries in the Backoffice
Add inquiries manually — anytime from the backoffice You can now create inquiries manually from the Vacation Labs backoffice, without waiting for customers to submit an inquiry form on your website. This is ideal for capturing leads that come in via phone calls, WhatsApp, walk-ins, or emails — and managing them alongside your website inquiries. […]
Read more →
Manage and convert customer inquiries with the new Inquiries Dashboard
A dedicated command center for all your inquiries We’ve introduced a new Inquiries Dashboard in the Vacation Labs backoffice — built to help you move beyond a messy email inbox and manage every customer inquiry in a clear, structured, and action-oriented way. Instead of juggling emails, spreadsheets, or manual follow-ups, you now get a single […]
Read more →Tour Variant & Date Display Fixes Fix
Currency Tooltip Fix on Multi-Currency Booking Forms Fix
Fixed an issue where the currency change tooltip on the storefront booking form was not displaying for websites with multiple currencies enabled.
Deposit Messages Now Reflect Payment Deadlines Improvement
If you use payment deadlines (e.g., “full payment required 7 days before departure”), the storefront booking flow now correctly reflects this. When the deadline has passed for a departure, customers see a “Full payment required” message instead of the deposit offer.
Previously, the “Book now by paying just X%” messaging would still appear even after the payment deadline — which was confusing for customers who expected to pay only the deposit but were then charged the full amount.
Accurate Payment Timestamps in Reports Improvement
The Payments Report and payment details screen now show the exact date and time a payment became successful — and this timestamp no longer changes when you issue a refund or reversal.
Previously, if you refunded a payment made in August, the report would show that payment under November (the refund date) instead of August — leading to double-counting and inaccurate monthly totals. This has been fixed: the original success timestamp is now preserved regardless of any subsequent refunds or reversals.