Release Notes
New features, improvements, and fixes shipped to your Vacation Labs account.
Control What Shows Up in “Related Tour Content” on Your Tour Pages
Customize the “Related Tours” section on your tour pages You can now fully customize what appears under the Related Tours section on each tour details page. This section appears on the right side of the tour page under the “Explore more” area and lets you decide what tours, collections, or static pages are promoted alongside […]
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New website section: Rich Content with Photo Gallery
Add photo galleries to your website pages With this new update to our website builder, you can now add a Rich Content section (with photo gallery) to any static page or collection page. This enhanced section lets you pair your descriptive text with multiple photos presented as a clean, responsive carousel or slider — ideal […]
Read more →Inquiries Without Trips Now Display Correctly Fix
Fixed an issue where the inquiry list and inquiry detail view in the backoffice would show errors when displaying inquiries not associated with a specific tour (e.g., general website inquiries submitted from static pages).
Automate balance collection for partial deposit bookings
Automatically request balance payments from your customers With this new update, the Vacation Labs booking engine can now automatically request the remaining balance from customers who’ve booked using a partial deposit. This release builds on the Automated Reminders for Payment Links feature introduced last week — which handled follow-ups for manual payment links created in […]
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Automated Reminders for Payment Links
Automated reminders for payment links With this new update, the Vacation Labs platform can now automatically send reminder emails to your customers — based on the schedule you define while creating a payment link in the Backoffice. You can configure multiple reminder intervals — for example, 30, 14, 7, 3, and 1 day before the deadline […]
Read more →Send Ad-Hoc Emails to Departure Participants New
You can now send ad-hoc emails to all participants of a specific departure — directly from the departure details page. This is perfect for sending last-minute updates, logistics information, or custom communications to everyone on an upcoming trip.
To send an email, go to Backoffice > Departures, open a departure, and click Send Message in the sidebar.
See Who’s Logged Into Your Account with Session Tracking New
Your admin profile page now shows a list of active sessions — including the IP address and browser for each login. This makes it easy to spot unauthorized access or see if someone else is logged into your account.
Go to Backoffice > Your Profile (click your name in the top-right corner) to view your active sessions.
Boost conversions with the new photo gallery on tour pages
Photo gallery / slider on tour pages You can now add a Photo Gallery / Slider section directly to your tour pages using our travel website builder. Unlike the existing “Photo Gallery” button (which opens a popover/lightbox), this new section displays your tour photos right in the main content area — helping customers visualize the […]
Read more →New Automation Triggers: Booking Updated, Cart Abandoned, Payment Abandoned New
Three new automation triggers are now available for your WhatsApp messages and Zapier integrations:
Previously, automation rules could only trigger on “Booking Created” and “Booking Cancelled.” These new events open up powerful workflows like abandoned cart recovery via WhatsApp — which can directly help recover lost revenue.
You can configure these triggers in Backoffice > Settings > Automation Rules.