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Release Notes

New features, improvements, and fixes shipped to your Vacation Labs account.

Apr 2, 2026

Added SMTP monitoring with auto Zoho tickets New

Added SMTP monitoring: Vacation Labs automatically detects and classifies delivery failures from your custom SMTP server. Persistent issues create support tickets for the Vacation Labs support team to investigate.

In case you receive an email from support@vacationlabs.com about email delivery failures, please reply urgently.

Mar 30, 2026

Fixed schema.org JSON-LD description sanitization Fix

Fixed a bug where description fields in schema.org JSON-LD types were not properly sanitized, potentially leading to malformed structured data or unexpected display issues in search engine results. All structured data output is now valid and correctly formatted.

This is one of several refinements to our [SEO Center](/help/seo-center-overview/) structured data features — we’re actively monitoring Google Search Console performance and will continue improving it.

Mar 30, 2026

Fixed distorted country flags in phone picker Fix

Fixed a visual bug where country flags in the phone number picker appeared distorted or incorrect. Country flags now display correctly in the booking form phone picker for a cleaner, more professional user interface.

Mar 24, 2026

Login Page: New Look & UX Improvements Improvement

Your login page has a fresh new look. You’ll now see a clean split layout — your login form on the left, and the latest Vacation Labs updates alongside travel photos on the right.

A few small touches that make a difference: the email field is auto-focused when the page loads, there’s a show/hide toggle on the password field, and if you mistype your password, your email stays filled in so you can try again instantly.

Mar 24, 2026

Payment Request: Default Action Now Matches Trip Configuration Fix

When you send a payment request to a customer, the “If paid before deadline” dropdown now automatically matches your tour’s confirmation mode. For example, if your tour is set to auto-confirm bookings on payment, this dropdown will default to “mark booking as confirmed.” If your tour uses manual confirmation, it will default to “move to pending confirmation” instead.

Previously, this dropdown always defaulted to the first option regardless of how the tour was configured — which meant you had to remember to change it manually every time.

Payment request dialog showing the 'If paid before deadline' dropdown defaulting to 'mark booking as confirmed' based on the tour's confirmation mode.

Learn more about sending payment links to customers →

Mar 24, 2026

Pax Count Field: Validation Fix Fix

Fixed an issue where a “Pax Count” field on inquiry or booking forms could be saved without selecting any passenger types (e.g. Adults, Children), resulting in a broken field on the storefront. The form builder now validates that at least one passenger type is selected before saving, and shows which specific field has the problem.

Mar 17, 2026

New “My Account” Page Improvement

The My Account page in the backoffice has been redesigned with a cleaner layout, splitting your profile and security settings into separate tabs for easier navigation.

Profile tab: Update your name, phone number, profile photo, designation, bio, and social links — all in one place.
Security tab: Change your password, view your assigned roles and permissions, and see all devices currently logged into your account.
Sign out all other devices: A single button to log out of every other session, including devices where you clicked Remember me when signing in.
Phone number collection: Team members are now required to provide a personal mobile number (with country code) for account security and urgent support communication.

Backoffice My Account page showing Profile tab with Contact Details and About You sections

Managing Your Account: Profile & Security →

Mar 16, 2026

Booking confirmation page fix Fix

Fixed an issue where customers could briefly see a “payment successful, but booking confirmation pending” message due to a timing issue between the payment gateway confirming the payment and the customer’s browser loading the confirmation page.

Mar 11, 2026

Meta Lead Ads: Sync Error Handling Fixes Fix

Fixed an issue where the Meta Lead Ads sync could silently fail without showing an error message, and where certain lead form submissions with non-standard fields would fail to import as inquiries.